Shipping Policy

At Alannaro, we are committed to providing our customers with a seamless shopping experience. This Shipping Policy outlines our practices regarding the shipment of products sold on our Shopify website within the United States. By placing an order with us, you agree to the terms outlined in this policy.

Domestic Shipping Only

Alannaro currently offers shipping services exclusively within the United States. We do not ship to international locations or to U.S. territories at this time.

Shipping Methods and Costs

  • Standard Shipping: We proudly offer free standard shipping on all orders. Your shipping cost is included in the final price of your items, so there will be no surprise charges at checkout.

Estimated Delivery Time

  • Delivery Window: After your order is processed and dispatched, you can expect to receive your items within 3-5 business days. Please note that this timeframe may vary depending on your location and the shipping carrier's schedule.

Shipping Carriers

To ensure the timely delivery of your orders, we use the following carriers:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)

Order Tracking

We understand how important it is for you to know where your package is during transit. Once your order ships, you will receive a confirmation email that includes a tracking number. 

Order Processing Times

All orders are processed within 1-2 business days. During peak periods or holidays, processing times may be slightly delayed. You will receive an email notification once your order has shipped.

Shipping Restrictions

Please be aware that while we strive to deliver your products promptly, unforeseen circumstances such as natural disasters, transportation strikes, or holiday delays may impact shipping times. We appreciate your understanding in such situations.

Damaged or Lost Packages

If your package arrives damaged or you believe it has been lost in transit, please contact our customer support team at support@alannaro.com within 48 hours of the delivery notification. We will investigate the issue and work with you to resolve it as promptly as possible.

For Any Questions

If you have any questions about your order or our shipping policies, please reach out to us at support@alannaro.com. We are here to assist you!

Thank you for choosing Alannaro for your home improvement needs. We appreciate your business and look forward to serving you!